Business Phone System for Smart businesses
MTN Kasookoo Call Assist allows you to invite one or more team members to your Call Assist account. Sign up and instantly start making and receiving calls from your Call Assist phone number. It's the ideal way to answer incoming calls, as a team - for customer service in businesses such as: food delivery, health, schools, etc.
The team can receive and make calls from anywhere through Smartphone or mobile app.
The public can instantly download Kasookoo app for video calling with the team
Greet your Callers
Get a studio quality audio of your greeting messages, type your text and let Call Assist convert it into a professional greeting. Change your greetings and announcements as frequently as you want, and save time by notifying your callers in advance of service updates.
Never miss a business call
With Call Assist, your customers are always answered when they dial your business number. Forward incoming business number calls to your MTN mobile number at no extra cost to you.
Enjoy unlimited calling plans to US, Canada, UK, South Africa and Nigeria. Cheap call rates to 172 international destinations.
Team Web Portal
MTN Kasookoo Call Assist admin portal allows you to buy airtime, upgrade subscription and to view call statistics.
Team members can answer the calls through the app, and transfer to colleagues. Calls can also be recorded for compliance and security.
Call Assist account admin can easily track which calls answered by the team and one which are missed
Team members can receive incoming business calls or make outgoing calls through app and don’t have to reveal their private phone numbers to their caller.
MTN Kasookoo Call Assist gives you the freedom to manage your incoming calls
- Reduce your workload with automated call handling
- Improve productivity. Receive alerts by SMS, Email and Google Talk
- Give a good impression of your business with greeting messages, announcements and ads
MTN Kasookoo Call Assist gives you the freedom to manage your incoming calls. Reduce your workload with automated call handling to improve productivity. Receive alerts by SMS, Email and Google Talk and give a good impression of your business with greeting messages, announcements and ads.
See who called and access their voice messages left for you if you have lost your phone or dead battery, you can check online who called and left a voice message. Also listen to voice messages in portal or download them on your computer.MTN Kasookoo Call Assist also provides notification via Email and SMS. You can set your preferences as you want.